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ABSTRACT:

After virtualizing servers to enhance IT efficiency, many large organizations are now  turning to private clouds in the virtual data center to boost agility. Private clouds can advance IT agility while reducing operational expenses by offering selfservice capabilities to end users—leading to an IT-as-a-service (ITaaS) model. Selfservice helps reduce the amount of manual provisioning required by IT staff, enabling end users to obtain resources quickly and freeing IT staff to focus on high-level, innovative projects that further the mission of the enterprise. Private clouds also enableorganizations to better accommodate seasonal demand spikes, quickly seize new business opportunities, and effectively track the costs of delivering IT—all fostering a strong partnership between IT and lines of business. In these environments, measures of success extend beyond traditional metrics of capital expenditures, operating expenses, and availability to include responsiveness, compliance, and time-tomarket goals.

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