CASE STUDY:
Polycom’s intensified reliance on an enterprise-wide collaboration environment allows employees, partners, suppliers and even customers to engage one another through any combination of voice and video communications, content sharing, presence awareness and instant messaging. Read on to learn exactly how these features are used and the ROI achieved.
WHITE PAPER:
This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
WHITE PAPER:
This exclusive resource examines how your organization can continually increase the business value of video collaboration, from expanding your telepresence outside the boardroom to effective management tools for IT.
WHITE PAPER:
This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
EGUIDE:
This expert e-guide explains what you need to know before diving into a Skype for Business deployment. Access now to learn how to prepare your infrastructure and organization by taking a hybrid approach to deployment that focuses on end-user training and adoption.
EGUIDE:
This expert e-guide examines the leading video conferencing vendors and their products, so you can choose the most effective service for your particular environment.
PRODUCT LITERATURE:
RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.
EGUIDE:
In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.
EGUIDE:
Microsoft has introduced cloud PBX with PSTN calling features to Skype for Business Online, which is expected to put it on par with other UCaaS products. This e-guide gives an in-depth look at how Skype for Business continues to evolve in a full-fledged unified communications service with features including, calling, conference and collaboration.
