Partner Relationship Management Multimedia

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Getting Started with Microsoft Dynamics CRM Online sponsored by Microsoft VIDEO: In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation. Posted: 14 Dec 2009 \| Premiered: 14 Dec 2009 TOPICS: CRM \| CRM Analytics Software \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Software Infrastructure

TOPS-HP Video Case Study: IT Infrastructure Migration sponsored by Hewlett-Packard Enterprise WEBCAST: In this on-demand video case study, learn how the right technology partner enabled grocery store retailer TOPS Markets to seamlessly migrate its IT infrastructure during the busy retail season. Tune in to learn more now. Posted: 07 Feb 2014 \| Premiered: Dec 31, 2010 TOPICS: Business Integration \| Business Integration Software \| Business Management \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Systems \| Mergers and Acquisitions

La Jolla Institute for Allergy & Immunology: Customer Video sponsored by Absolute VIDEO: In this on-demand video case study, learn how the right enterprise-level management software allowed La Jolla Institute for Allergy & Immunology to better manage, secure, and track all of its systems and devices. Posted: 12 Nov 2013 \| Premiered: 12 Nov 2013 TOPICS: Business Management \| Business Performance Management \| Business Systems \| Change Management \| Configuration Management \| Desktop Computer Support \| Desktop Management \| Enterprise Systems \| Health Care Applications Software \| Health Care Industry \| Health Care Security \| Health Care Software \| Inventory Management \| Mac OS \| Patch Management \| PC Operating Systems \| Security \| Security Management \| Security Managers

Puzzling: Finding the Missing Pieces of your Customer Picture sponsored by IBM WEBCAST: In this on-demand video, learn about the need for a complete customer view, and discover how the right big data and analytics tools can help you get there by giving you the power to predict customer behaviors, improve customer engagement, and more. Posted: 27 Dec 2013 \| Premiered: Sep 3, 2013 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Predictive Analytics \| Predictive Analytics Software

Try LotusLive sponsored by IBM SOFTWARE DOWNLOAD: Sign up for a no charge 30-day trial of LotusLive Engage from IBM. Posted: 05 Oct 2009 \| Premiered: 05 Oct 2009 TOPICS: Business Development \| Business Management \| Domino \| Email \| Email Archiving \| Email Archiving Software \| Email Management Software \| Email Software \| Lotus Notes

Smarter Data Management - Controlling Data Growth sponsored by IBM VIDEO: Data growth is one of the most significant challenges – and opportunities - facing organizations today. New forms of data, the retention of additional detail for analysis, increasing pressure for high availability of more of the data, regulatory and security. Posted: 06 Apr 2011 \| Premiered: 06 Apr 2011 TOPICS: CRM \| Customer Data Management \| Data Management \| Databases \| Enterprise \| ERP

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

Analytics that drive high impact customer-focused enterprises sponsored by IBM WEBCAST: Join Rebecca Wormleighton, Product Marketing Manager, IBM, in this webcast as she artfully explains how to successfully leverage analytics across your customer service organization to build a customer focused enterprise. Posted: 13 Dec 2013 \| Premiered: Dec 13, 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Content Analytics \| CRM \| CRM Analytics \| CRM Analytics Software \| Data Analytics

Taking Stock of Product Data: Using Data Quality to Refine PIM Initiatives sponsored by DataFlux Corporation WEBCAST: This live webcast will address the applicability of data quality and data integration techniques within product information management (PIM) initiatives. View this webcast to learn how to address these and other facets of PIM initiatives. Posted: 04 Oct 2007 \| Premiered: Aug 1, 2007 TOPICS: Business Intelligence \| Compliance (Systems Operations) \| CRM \| Customer Data Integration \| Customer Data Management \| Customer Service \| Data Governance \| Data Management \| Data Quality \| Data Warehouses \| Master Data Management

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management sponsored by KANA WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both. Posted: 22 Jun 2012 \| Premiered: Jun 22, 2012 TOPICS: Business Process Management \| Business Process Management Software \| CRM \| Customer Service \| Knowledge Management