Electronic Messaging White Papers

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Implementing Web Chat: How to Launch, Staff, and Monitor
sponsored by Citrix Online- GoToAssist
WHITE PAPER: Read this white paper to learn more about why you should implement web chat into your current customer support operations.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Citrix Online- GoToAssist

General Introduction to Microsoft® Exchange Server 2010 Sizing
sponsored by Dell EMC and Microsoft
WHITE PAPER: Review this white paper to explore the latest architectural improvements in Exchange Server 2010 along with the sizing and server role considerations for this upgrade. In addition, learn more about deployment models and example hardware options.
Posted: 11 Apr 2013 | Published: 11 Apr 2013

Dell EMC and Microsoft

Total Economic Impact Of Oracle Universal Content Management
sponsored by Oracle Corporation
WHITE PAPER: This Forrester Consulting white paper examines the total economic impact and potential ROI that companies may realize by deploying Oracle Universal Content Management, a systematic approach of managing structured and unstructured content.
Posted: 10 Jul 2008 | Published: 10 Jul 2008

Oracle Corporation

Hardest Problems in Data Management
sponsored by VMware, Inc.
WHITE PAPER: Read this paper to learn how to enable a fast, scalable, fault-tolerant distributed foundation for data management that runs dynamically across the many-machine, many-core, memory-based computing topologies that today's organizations are assembling from existing IT resources and pay-as-you-go clouds.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

VMware, Inc.

Lync Server 2010 Solution Architectures
sponsored by DellEMC and Intel®
WHITE PAPER: This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

DellEMC and Intel®

Mobile Social Networking and the Next Generation of Handheld Devices
sponsored by BlackBerry
WHITE PAPER: This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies
sponsored by Sun Microsystems, Inc.
WHITE PAPER: Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.
Posted: 11 Nov 2009 | Published: 16 Apr 2009

Sun Microsystems, Inc.

Google Apps Sync for Microsoft Outlook
sponsored by Google
WHITE PAPER: This paper provides an overview of Google Apps Sync for Microsoft Outlook, which eases the transition to Google Apps by providing all the benefits of the Google cloud to users of Outlook.
Posted: 01 Mar 2011 | Published: 01 Mar 2011

Google

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM