PSA White Papers

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Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Case Study : Virgin Media enhances productivity by consolidating testing tools
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study looks at how Virgin Media developed a set of transparent, efficient, and unified software testing tools to speed development, and increase quality.
Posted: 07 Nov 2013 | Published: 03 Sep 2012

Hewlett-Packard Enterprise

Better Decisions, No More Bottlenecks: 5 Metrics for Cross-Lifecycle Software Testing
sponsored by Tasktop
WHITE PAPER: This paper explores how leveraging data from disparate systems will give software testing teams the unique opportunity to become the hub of organizational quality. Uncover 5 best practices that will help expose critical issues, enable Agile development, create a more holistic view of the software development lifecycle, and more.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

Tasktop

Paying a Fair Price for Data Backup
sponsored by Asigra
WHITE PAPER: This informative paper explores a new enterprise backup licensing model based on recovery. Discover how this approach ensures you're paying a fair price for your data backup and recovery and protects your information, no matter what. Read on now to learn more.
Posted: 31 Oct 2013 | Published: 30 Sep 2013

Asigra

The good, the bad, and the ugly of cloud applications
sponsored by Oracle Corporation
WHITE PAPER: This comprehensive research study explores the good, the bad, and the ugly of cloud applications, and describes how midsize organizations are using the cloud.
Posted: 28 Mar 2014 | Published: 30 Sep 2013

Oracle Corporation

Five Critical Steps to Achieving an Effective Application Security Program
sponsored by IBM
WHITE PAPER: Discover steps you can incorporate into every phase of the development process to improve your application security, and get an overview of application threats and the types of risks to prioritize and remediate.
Posted: 08 Oct 2014 | Published: 31 Dec 2013

IBM

HP Server Automation Virtual Appliance
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Read this exclusive white paper to find out the key features of HP's latest server automation software.
Posted: 27 Feb 2014 | Published: 31 May 2013

Hewlett Packard Enterprise

Tips and Techniques to Pass the PMP® Exam
sponsored by Global Knowledge
WHITE PAPER: Passing the Project Management Professional® (PMP) certification exam can seem like a daunting task when project managers first decide to take the leap. Following the best practices outlined here can put you on the road to certification and will have you prepared for your PMP® Boot Camp.
Posted: 25 Oct 2013 | Published: 25 Oct 2013

Global Knowledge