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This white paper details the day-to-day challenges telecom and IT departments face and how leveraging advanced technology together with an innovative approach to solving those telecom challenges simplifies moves, ads and changes (MACs) for help desk agents to understand and execute.
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Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
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This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
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With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center.
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In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
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Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services.
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As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
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This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.
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The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.